Our Response to COVID-19: Updated March 14th, 2022

Masks are optional for all areas of the spa.

COVID-19 FAQ

SHOULD I WORRY ABOUT CONTRACTING ANY VIRUSES FROM YOUR FACILITY?

We use Simple Green DPRO-5 and Clorox Healthcare cleaner as our disinfectant throughout our entire facility including the walls, bathrooms, door handles, vanity room, and lounge. We run Coway AP-1512HH Mighty air purifiers in every massage room in our facility. Before scheduling any appointment, we announce our COVID-19 company policy to every client. “Before making your booking, I have a statement from management: 
Due to the coronavirus concerns, it is company policy to refuse service to clients with a fever or cold/flu-like symptoms. This policy is to protect the health and safety of our employees and other clients. 
If you are experiencing any of these symptoms, please call us to cancel your appointment. " Every client must also sign a waiver indicating that he/she does not have any fever or flu-like symptoms or has knowingly been in contact with anyone who contracted the virus.

IF I AM CONCERNED ABOUT GETTING A MASSAGE RIGHT NOW, CAN I CANCEL MY APPOINTMENT?

If you are feeling unwell, we are always happy to cancel your appointment without penalty. If you have prepaid for your appointment, we will give you a full refund.

WHAT IF MY THERAPIST IS NOT FEELING WELL?

We have instructed our massage therapists to stay at home if they are feeling sick. If we do not have enough massage therapists available, we may need to cancel your appointment. We thank you for understanding that we prioritize the health and safety of our community. Thank you for your kindness and empathy in this matter.